Q. Using Jelly SMS Desktop, but the program doesn’t launch!
You may need to delete your database files. Simple to do.
Q. I’m with Vodafone Ireland, when I try to send I get a message saying the Vodafone.ie webtext service is currently unavailable.
See here.
Q. How do I use Jelly SMS?
To use Jelly SMS, you first need an account with any one of our supported providers. You can register for new account with My-Cool-SMS.com and purchase credits which you can then use to send low cost SMS from our iPhone, Android or Desktop version of Jelly SMS.
After registering, simply enter your My-Cool-SMS.com username and password when prompted upon login.
Q. I have configured JellySMS with the Caller ID set (my phone number registered with my provider). But when I text people, they are getting a different number on the sender and thus when they reply I am not getting the message. Are there any other reports on this issue and if any, is there any fix for this?
Many customers have report the same issue in his app too. In short, this seems to be an issue with certain voip providers (Betamax) servers and our experience is that their support staff don’t even answer emails about it.
Because of this we’ve decided to advise people who see this problem to change to using a different provider. Note that a lot of the operators supported by JellySMS e.g. voipcheap, voipstunt, voipbuster are all actually the same company operating the same system with different website names (the company behind them is called Betamax), so there is no point in switching to any of those.
Q. There is a problem with sending messages in my language. Do you support Chinese, Arabic, accents and other special characters? Can you help?
Yes. This has been fixed and you can use it in the next version which is currently in review with Apple. However, it only will work with my-cool-sms.com as the other VOIP providers do not have an API for this.
Q. How do people reply to my messages? E.g. if I send someone a message using Jelly SMS, how do they reply to that message?
- download and install the client from their website, e.g. VoipBuster.com or VoipCheap.com.
- launch the program on your computer and go into the “Customise your profile” screen.
- Enter your phone number here in international format e.g. +353868434567 and then press “Verify Now”.
- A code will then be sent to your phone which you will then need to enter on screen when prompted by the voip client.
- After you have completed the above steps, on your iPhone you should ensure that your mobile number is entered (exactly same as above) in the iPhone ‘Settings’ App -> ‘Jelly SMS’ -> ‘Caller ID’ field.
Q. Can I forward SMS with Jelly SMS?
As stated in the App Store description, Jelly SMS can forward SMS text messages that you send from Jelly SMS. Due to Apple’s restrictions, Jelly SMS cannot forward SMS messages which are stored inside the iPhone SMS app.
Q. Just bought your app for my iPhone. I signed up with one of the providers. I added money to my account and every time I try and send and SMS it’s says to check user name and credit on my account. What can I do?
Let’s try and get this working for you. Can you please do the following:
1. Go to your providers website and log in.
2. Ensure that your credit has been applied to your account by checking the ‘Remaining Credit’ field on the left of the page.
3. On your iPhone, go into Jelly SMS and re-enter your login details. To reenter your login details, just tap on your user id in the title bar in Jelly SMS. Then you can click ‘Edit’ and delete the existing profile. Press the + button and type in your details again. Ensure your username, password are correct and that your provider is set correctly.
4. Try to send the SMS once again.
Q. When typing a message, if you press the backspace key/button on screen, then cursor proceeds to delete all text.
Yes this is a known issue with some iPhones still running 3.0. There is a simple fix described here. I would recommend updating your iPhone to the latest version of iPhone OS which should also fix the issue.
Q. I thought my remaining balance of my sms provider would be shown. Am I missing something?
Yes, after sending first massage the balance is shown in the ‘New Message’ screen.
Additional Information
In addition to the information on the home page, please note the following:
- Jelly SMS requires an internet connection in order to send SMS text messages. It will work over Wifi, 3G or EDGE data connections.
- Irish O2 / Vodafone / Meteor / Three users: If you’re in a low coverage area Jelly SMS will send quicker if you turn off the ‘Show Remaining’ preference in Jelly SMS settings.
Tuesday, 3. March 2009
Hi Guys,
My question is a kind of technical and out of interest in your company. If Meteor were to change to layout of their website or change variable names would that affect JellySms at all?
And if so how to you deal with this?
Kind Regards,
Harry
Tuesday, 3. March 2009
Good question. I have been developing JSMS for the desktop for years now and Meteor have only broken the application once during that time. Not all changes they make will break Jelly SMS, but if a change does break it, I will fix it and have the update in the app store within days (depending on how quickly Apple approve the update).
Thursday, 12. March 2009
Can you recieve texts on your iPod Touch if you send it from their too or will it go to your cell phone?
Friday, 13. March 2009
Yes, all replies must go back to your cell phone as all providers only allow Jelly SMS to send SMS messages (not receive them).
Sunday, 22. March 2009
Hi Guys, can I change JellySms into the general sms program in my iphone or is always the iphone sms program the standard program and not changeable?? Thanks for an answer – cool program Jellysms!!!!!
Sunday, 22. March 2009
Hi Volkhard. Thanks for the comment. No I’m afraid Apple won’t allow us to replace the existing iPhone SMS app with Jelly SMS. Don’t forget to leave a good review in the App Store!!
Cheers,
Finbarr
Monday, 6. April 2009
Hi, is it possible to add a new provider, mine is intervoip. Why is it not possible to enter the parameter like the url. Thanks for your reply
Monday, 6. April 2009
Hi Alain,
Unfortunately, Intervoip do not allow SMS to be sent in this way, thus preventing me from getting it working in Jelly SMS. I tried initially in version 1.0 but it did not work. I just tried again once more but I’m afraid not.
Regards,
Finbarr
Tuesday, 7. April 2009
Yes I have tried that one for Intervoip but I’m afraid it doesn’t work. Some of the betamax providers do not allow sending SMS this way. I have tested all of them and about 5 or 6 including Intervoip are not working so that is why I haven’t included them in my list of supported providers.
Friday, 24. April 2009
Salut, j’ai téléchargé votre version lite depuis mon ipod touch, avec un compte chez le provider voipdiscount. La version lite m’a permis d’envoyer deux textos gratuits. Ma question, est-ce nécessaire de mettre de l’argent sur le compte du provider pour envoyer des textos grâce à jellysms, où cette app permet-elle réellement d’en envoyer gratuitement? (car les deux sms que j’ai pu envoyer avec la version lite l’ont été sans que mon compte voip discount soit approvisionné en argent) merci d’une réponse à très bientôt!
Monday, 4. May 2009
hi guys, can i send SMSs when i am connect to internet through 3G also? or it mus be wifi connection?
please let me know ASAP
thanks
Thursday, 14. May 2009
Is Jelly SMS available for other phones eg Nokia N95? As a Symbian app?
Thanks, way cool programme.
Friday, 15. May 2009
No, not yet. Currently it is only available for the iPhone/iPod and as a desktop application ( http://jsmsirl.sf.net ). We are looking into getting it on to Google Android phones in the future also.
Saturday, 16. May 2009
Hi! I have a problem using the caller ID with Voipstunt. I’ve verified my mobile number with Voipstunt, so, if I send messages with their desktop client, it works. I’ve also put my number into JellySMS settings, but messages from JellySMS still have my Voipstunt’s user name as caller ID.
Any idea?
Thanks a lot!
Friday, 22. May 2009
Is it possible to recieve replies through email instead of a cell phone? I’m asking this because I have an ipod touch.
Friday, 22. May 2009
Hi Jenny. Currently you can only get replies to your mobile phone (or any number as long as it’s verified with your provider client software).
Monday, 31. August 2009
Hello, I have smartvoip account, Is it possible to add that in JellySMS ? Many thanks for your reply in advance.
Monday, 31. August 2009
hi Baj,
Yes Smartvoip is already supported in Jelly SMS.
Regards,
Finbarr
Sunday, 20. September 2009
Hi Finbarr, Thanks for your reply, but smartvoip is not listed on your supported list of providers for the iPhone app. Is that something that you are likely to include in one of your updates?
Thanks.
Monday, 2. November 2009
hi i just wanna know if it covers philippines.. thanks
Saturday, 7. November 2009
hi, why Jelly SMS does not support Unicode languages? Arabic for example? SMS send by JellySMS dose not show properly when its received by the receiver!
I’m using my cool sms, send sms through their website work well!
Wednesday, 18. November 2009
Hi Zomoo,
Thanks for the comment. I have fixed this for you and when Apple approves it, Jelly SMS supports unicode for My-Cool-SMS in the next version.
Regards
Finbarr
Wednesday, 9. December 2009
Hi guys,
JSMS is an excellent tool – so thanks a lot! I recently purchased the iPhone version for my wife’s iPhone. We have a minor issue / bug to report which might be specific to her iPhone but hopefully is a general issue that you can fix. When typing a message, if you press the backspace key/button on screen, then cursor proceeds to delete all text. If you press one of the letter keys on screen while it’s doing this, then it stops but the highlighted version of the key stays highlighted until you shut the application.
Is this a known bug or just an issue with her iPhone?
Thanks again!
- Ben
Wednesday, 9. December 2009
Hi Ben,
Yes this is a known issue with some iPhones still running 3.0. There is a simple fix described here. I would recommend updating your wifes iPhone to the latest version of iPhone OS which should also fix the issue.
Cheers,
Finbarr
Monday, 28. December 2009
Hi! I have a problem showing the caller ID with smsdiscount in HK. I’ve verified my mobile number with smsdiscount and I’ve also put my number into JellySMS settings, but messages from JellySMS still have my smsdiscount’s user name as caller ID.
Is this function actually working in Hong Kong?
Wednesday, 30. December 2009
Hi there, I have tested your app with VoipStunt but apparently it does not send the messages with the correct caller id.Even though I created the account correctly, added a number as caller id, got it verified and used it as caller id in jellysms I see the login name as sender of the sms.Sending the sms from their website shows the correct caller id.
Tuesday, 5. January 2010
I see above that you mentioned that in the future jelly SMS would be available on android. Just wondering are there any further developments ? The app is great on my itouch and would love it on my android phone !!
Tuesday, 5. January 2010
Watch this space. Hopefully soon. What network are you with?
Tuesday, 5. January 2010
O2 – by the way what version will you be making it at, my phone runs 1.5 although I think I’m getting 2.0 from o2 in the future
Tuesday, 5. January 2010
The initial version should be 1.5 with later releases on 2.x
Tuesday, 5. January 2010
Alright cool, I’m looking forward to it !!!
Thursday, 14. January 2010
Hi,
Like Kavs43, I have used your app on my iPod touch (vodafone.ie webtext) and would love to have it on my Android phone.
I’m using a HTC hero on Vodafone. It is currently Andriod 1.5 but HTC have announced that they will provide an upgrade to 2.1 soon
Thanks!
Thursday, 14. January 2010
Yes , the Android version is in the works! Please subscribe to our news list (on the right of this blog) and you’ll get notified when it’s available.
cheers
Finbarr
Saturday, 23. January 2010
Hi there, I am dying to try your App. Just one quick question, will I be able to send texts to the Philippines using Jelly?
Monday, 25. January 2010
Yes! With My-Cool-SMS.com
Sunday, 31. January 2010
Just got the email For the android app, followed all the steps but my phone won’t downlad the apk filr. Any ideas
Saturday, 6. February 2010
make one app for nokia n95
As fishtext is providing
Awesome prog plz make jelly sms program like
http://Www.fishtext.com
Wednesday, 2. June 2010
hi guys.
i recently purchased JellySMS for my iphone. I use voipcheap but when i send messages via Jelly and Voipcheap they dont seem to go to the recipient. can you advise as to the solution please.
Saturday, 5. June 2010
i recently purchased JellySMS for my ipod touch, i use o2.ie, i have noticed that the number next to a target started at 1000 and is going down, also next to that is the number of sms i have left this month, my question is what the number with the target about, its on the left side next to the amound of sms i have ,, thankyou
Saturday, 5. June 2010
its ok i now no
Thursday, 17. June 2010
Faketext is a hot new app that allow you to hide your real text messages on your iPhone. Check it out at faketext.com, you can go there straight from your iPhone since it is a webapp and is free.
Tuesday, 22. June 2010
Just wondering logging in with my meteor username can i send sms’ to an american mobile using jellysms or do the irish free webtxts only still apply?
Tuesday, 22. June 2010
just updated to JellySMS 3.0.0 on my iPhone 3GS with OS4 and now it crashes as soon as I try and open it..
Wednesday, 23. June 2010
Hi Warren,
Unfortunately you can only send to destinations that meteor.ie allow (or whatever provider you use).
Check and see if the my-cool-sms rates would save you money
https://www.my-cool-sms.com/mobile/index.php?link_id=pricelist&back=index#u
We normally recommend them as we find them very affordable and they have a very responsive and helpful support team (unlike most of the other online SMS providers).
Wednesday, 30. June 2010
just updated to JellySMS 3.0.0 on my iPhone 3GS with OS4 and now it crashes as soon as I try and open it.. Anyone else having this problem..
Saturday, 3. July 2010
just enjoying wid friends.
Monday, 5. July 2010
I just installed jelly sms on my HTC desire. The program doesn’t give me an option to add a contact from my phonebook. Is this a bug or have you not added this feature yet? Cheers
Monday, 5. July 2010
I’m afraid it’s a bug. It was working fine, but I’m not sure why it stopped working. It’s on my TODO list to fix as soon as I get a chance…
Tuesday, 6. July 2010
Ok. Thanks for getting back to me. Hope you get around to it soon because your app is difficult to use otherwise
Tuesday, 20. July 2010
Hi there, on your home page it says 12voip as an operator. When I installed the app (HTC Desire, Andriod 2.1) 12voip doesn’t appear on the operator list? Am I doing something wrong?
Cheers,
Tuesday, 20. July 2010
Well Spotted Presley. That looks like an omission in both the desktop and Android apps. It does seem to be supported in the iPhone app. I’ll stick it on my TODO list…
Thursday, 22. July 2010
Thanks for that! I used the app on Iphone and was very impressed. Hopefully soon on the desire.
Cheers,
Wednesday, 18. August 2010
Hi, I can’t send SMSes through my 3G line from my iPhone 4. I tested it once in Wifi, and it worked there.
Upon sending it tells me to verify my Login and PW with the provider (webcalldirect), which I did but issue still unresolved.
Would appreciate some advice.
Friday, 20. August 2010
Hi there My meteor free webtexting is giving major problems. no problem from official meteor website . but jelly sms will not allow me to send any longer. Am I alone?
Saturday, 28. August 2010
just installed Jelly sms on desktop works a dream. Meteor webtext works also on meteor website. jelly sms on Iphone does not work. reinstalled it got charged again. are you working on it?