If you are using Jelly SMS from the Mac App Store and experience a crash, you might want to reset it.
Download and uncompress this file:
Then simply right click on the file, select Open, then Open again and run the application called Fix_JellySMS_Mac_v1 and restart Jelly SMS.
If you are still having problems, I recommend downloading this file and running it. (right click on the file, select Open, then Open again ). Note: this will delete all your database information and you will need to re-login to your providers.
iPhone / iPad / iPod Touch
To reset on iOS:
- go into the iOS Settings app > Jelly SMS >
- Turn ON ‘Erase all local data’
- Relaunch the app.
If you are also using iCloud in Jelly SMS, you might want to reset the online data.
To reset iCloud for Jelly SMS:
- Go into the device Settings app
- Go to iCloud
- Go to Storage and Backup
- Go to Manage Storage
- Select Jelly SMS
- Click ‘Edit’
- Click on ‘Delete All’
- Now you should delete and re-install the app itself to clear out it’s local iCloud database
Windows / Linux
If you are running on Windows or Linux, delete the .JSMS folder in your user home folder. E.g C:\Users\james\.JSMS (note that this is a hidden folder so you will need to first enable hidden view in Tools.)
How to reset Jelly SMS